Batteries…again?
From the no start a couple of weeks ago, there had not been an opportunity to investigate the new electrical issue. Which is a shame since we really were hoping to get a good start on the roof raise with some help from Holland. But that did not happen.
After a lot of investigation, jump starting battery, recharging battery and having batteries tested, it appeared we needed to replace the batteries that we bought only a few months ago. So, we went to back to the store where we bought them.
Fortunately, they were still under warranty.
It wasn’t just the ones we have
Unfortunately, when they tested the batteries available in store, they showed to have faulty cells as well. They advised us to go to a different store location, which we did, the next day. One more day added to our timeline.
Batteries at Store #2
At that location they tested their batteries… and they showed bad as well! Mind you, these all seemed to be from the same batch and with the same manufacturing date. In any case, I was referred to yet another store.
Batteries at Store #3
That store only had two in stock, again from the same batch and manufacturing date. Also showed to have faulty cells. Rather strange… In any case, we were sent back to the first store to get our money back for the batteries we bought just two months ago. One more day added to our time line.
Batteries Back to store #1
When coming back to the first store one day later, the manager claimed to have found two new batteries that were just low, but would be fine once charged and that the problem was that the employees just had no idea how to correctly test them. (in three different stores ?!? sounds like an educational issue to me) In any case he would charge them but that would take one day… One more day added to our time line.
Trip 3 to store #1 – same batteries
Next day we went back and low and behold they had two charged batteries. However, there was no manager in the store. Being rather weary at this point, we asked them to re-test the batteries in front of us. First battery passed, no issues! We are getting somewhere! Second one.. failed again. So being done with it we asked for our money back again.
They stated that they had one good battery and they would give money back for one battery and give us the only working one as a replacement for the second battery. Yeah no. Then they claimed we had already turned in one battery so they would only refund one. Right. With the back of our car open showing two batteries sitting there?!?!
Little more hassle but ended up with a full refund. Then went to the competitor down the street who had two batteries in stock, tested in front of us and found in good order. Finally!
Now to install them and hope she starts…